Live Chat for Forex Brokers
Live Chat is a popular communication system between the Broker and Traders. Due to spoken language limitation and time differences most users prefer live chat to get answers to their questions.
The Live Chat System is build into your Traders Room and CRM by default and easily accessible by the Clients from their interface or directly from the Front-End Website.
Live Chat Integration
The live chat system is deeply integrated into your CRM providing your Support Agents necessary tools to attend to the needs of your Clients.
Live Chat is included at with your Trader’s Room, and can also be be available as a standalone service.
Flexibility and Quality Assurance
The Chat Administration allows for chat request routing based on the Topic and Language. You can adapt your team to a specific workflow.
The full list of features compares to any high-end commercially available Live Chat System with Mobile App, Canned Responses, Transfers, Agent Images and Avatars, Multi-Language Support, Waiting Queue, Email Integration, Reports and more.