Live Chat for Forex Brokers

REAL-TIME SUPPORT FOR YOUR TRADERS ?⚡

Effective communication is essential for forex brokers, and Live Chat remains the preferred support channel for traders worldwide. Given language barriers and time zone differences, traders rely on instant messaging to get quick answers without delays.

Forex Live Chat Integration with your Website and Trader’s Room

Kenmore Design’s Live Chat System is built directly into your Trader’s Room and Website, making it easily accessible to clients from both their personal interface and your front-end website. This ensures a smooth and efficient support experience without requiring third-party tools.

Live Chat Forex CRM Integration for Efficient Support

Our Live Chat System is integrated with your CRM, giving support agents access to the necessary tools to assist clients efficiently. With real-time insights into client accounts, trading history, and previous inquiries, your team can provide faster and more personalized responses.

Smart Routing & Advanced Features

Our chat administration system ensures efficient request handling with:

Topic & Language-Based Routing: Automatically direct clients to the most relevant support agent.
Canned Responses & Quick Replies: Improve response times with pre-set answers to common questions.
Chat Transfers & Multi-Agent Support: Seamlessly transfer conversations between agents or departments.
Multi-Language Support: Serve a global audience with built-in language capabilities.
Waiting Queue & Email Integration: Ensure no query goes unanswered, even outside business hours.
Detailed Reports & Analytics: Track performance, chat history, and response times for continuous improvement.

Enhance Client Engagement with Live Chat

With the same robust features found in high-end commercial chat systems, Kenmore Design’s Live Chat for Forex Brokers provides everything you need to offer fast, effective, and high-quality support to your traders.